Privacy Policy

Privacy Policy
Effective Date: 1st December 2024
This Privacy Policy outlines how elevAIte ("we," "our," or "us") collects, uses, and protects personal data. We are committed to safeguarding the privacy and security of your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are

• Company Name: elevAIte

• Registered Office:
  Office 16th Floor
  Parsonage Chambers
  3 Parsonage
  Manchester
  United Kingdom M3 2HW

• Contact Email: penelope

• Data Protection Officer (DPO): Penelope Silver

elevAIte is the data controller responsible for the personal data collected through this website or related services.
2. Scope of this Policy
This policy applies to all personal data collected and processed by elevAIte, whether you:

• Visit our website.

• Register for AI training, pre-recorded modules, or other services.

• Interact with our SaaS solutions.

• Download resources such as cheat sheets, e-books, or guides.

• Subscribe to our mailing list or contact us directly.

3. Information We Collect
A. Personal Data Provided by You
We collect the following data when you interact with us:

• Identity Data: Name, title, and contact information (email address, phone number, etc.).

• Transaction Data: Details of payments for services, recorded securely via payment processors.

• Feedback Data: Survey responses, reviews, or comments you provide.

B. Data Collected Automatically
When you access our website, we may collect:

• Technical Data: IP address, browser type, operating system, and device details.

• Usage Data: Pages visited, time spent on our website, and interactions with features.

• Cookies and Tracking Technologies: Please see our [Cookie Policy] for more information.

C. Data from Third Parties
We may receive additional personal data from third parties, such as:

• Payment processors.

• Marketing and advertising platforms.

4. How We Use Your Data
We process personal data for the following purposes:

1. Provision of Services:

   • To manage bookings, subscriptions, and purchases.

   • To deliver training sessions, SaaS solutions, or resources.

2. Communication and Marketing:

   • To send updates about our services, promotions, or newsletters (only with your consent).

   • To respond to inquiries or requests.

3. Business Operations:

   • To improve our website and tailor user experiences.

   • To ensure compliance with legal or regulatory obligations.

4. Security:

   • To detect, prevent, and address fraud or data breaches.

5. Legal Basis for Processing
Under UK GDPR, we rely on the following legal grounds to process your personal data:

• Contractual Necessity: To provide the services you have requested.

• Consent: For sending marketing communications or processing optional data.

• Legitimate Interests: For improving services, ensuring website security, and marketing activities (where appropriate).

• Legal Obligation: For compliance with legal or regulatory requirements.

6. Sharing Your Data
We may share personal data with:

• Service Providers: Including payment gateways, email platforms, and hosting providers.

• Legal Authorities: When required by law or to enforce our terms of use.

• Business Transfers: In case of a merger, acquisition, or sale of our business assets.

Third-party providers are contractually bound to protect your data and use it only for agreed purposes.
7. International Transfers
If your data is transferred outside the UK or European Economic Area (EEA), we ensure it is protected using:

• Adequacy decisions by the UK government.

• Standard Contractual Clauses (SCCs) approved by the Information Commissioner’s Office (ICO).

8. Data Retention
We retain personal data only for as long as necessary to:

• Fulfil the purposes outlined in this policy.

• Comply with legal, regulatory, or accounting requirements.

Marketing data will be retained until you opt out or withdraw consent.
9. Your Rights
You have the following rights under UK GDPR:

• Right to Access: Obtain a copy of the personal data we hold about you.

• Right to Rectification: Correct inaccuracies in your personal data.

• Right to Erasure: Request deletion of your personal data under certain circumstances.

• Right to Restrict Processing: Request limitations on how we use your data.

• Right to Data Portability: Receive your data in a structured, commonly used format.

• Right to Object: Opt out of direct marketing or processing based on legitimate interests.

• Right to Withdraw Consent: Revoke consent where processing is based on your approval.

To exercise these rights, please email us at [Insert Contact Email].
If you are dissatisfied with our response, you have the right to file a complaint with the Information Commissioner’s Office (ICO) via https://ico.org.uk/concerns/.
10. Cookies and Tracking
Our website uses cookies and similar technologies to:

• Ensure proper website functionality.

• Analyse visitor behaviour to improve user experience.

• Display personalised content and advertisements.

For more information, see our [Cookie Policy].
11. Security Measures
We implement industry-standard measures to protect personal data against unauthorised access, loss, and misuse, including:

• Encryption and secure data storage.

• Access control measures.

• Regular security audits.

12. Changes to This Privacy Policy
We may update this policy periodically. Any significant changes will be communicated via email or prominent notices on our website.
13. Contact Us
If you have questions or concerns about this policy or how your personal data is handled, please contact us:

• Email: [Insert Contact Email]

• Address: Office 16th Floor, Parsonage Chambers, 3 Parsonage, Manchester, United Kingdom M3 2HW

Effective Date: 1st December 2024
This Cookie Policy explains how elevAIte Ltd. ("we," "our," or "us") uses cookies and similar technologies on our website (https://[InsertYourWebsite].com). By using our website, you consent to the use of cookies in accordance with this policy, unless you disable them through your browser or our cookie management tool.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. Cookies help us recognise your device, improve your browsing experience, and provide personalised services. Some cookies are essential for the functioning of our website, while others collect information for analytics or marketing purposes.
2. Types of Cookies We Use
A. Essential or Functional Cookies
These cookies ensure the proper functioning of our website. They enable core features such as security, accessibility, and remembering your preferences (e.g., language settings). These cookies are necessary for the website to operate and do not require your consent.
B. Analytical or Performance Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most frequently and any errors encountered. The data is aggregated and anonymised, helping us improve the functionality and performance of the website.
C. Marketing and Tracking Cookies
Marketing cookies track your online activity to help us deliver relevant advertisements and promotions. These cookies may also track you across other websites. We will obtain your consent before placing these cookies on your device.
D. Social Media Cookies
Our website may include embedded content or sharing tools from platforms such as Instagram, Facebook, Twitter, and LinkedIn. These platforms may set cookies to personalise advertising or monitor your engagement. By interacting with such content, you agree to the terms set by these platforms.
3. How We Use Cookies
We use cookies to:

• Provide a seamless and secure browsing experience.

• Remember your preferences (e.g., language and region).

• Analyse website traffic and user behaviour to improve our services.

• Serve tailored advertisements based on your interests.

• Enable social sharing functionality through third-party integrations.

4. Managing Your Cookie Preferences
When you visit our website for the first time, a cookie banner will appear explaining the use of cookies. You can choose to:

• Accept all cookies.

• Reject non-essential cookies.

• Customise your cookie preferences.

You can update your preferences at any time by accessing our [Cookie Management Tool].
5. Disabling or Deleting Cookies
You can manage or disable cookies through your browser settings. Instructions for popular browsers:

• Google Chrome: [link to instructions]

• Mozilla Firefox: [link to instructions]

• Apple Safari: [link to instructions]

• Microsoft Edge: [link to instructions]

Please note that disabling cookies may affect the functionality of our website.
6. Your Rights Regarding Personal Data
Under UK GDPR, you have the right to:

• Know why your data is collected and how it is used.

• Access, correct, or delete your personal data.

• Withdraw your consent to cookie-based processing at any time.

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights are violated.

For details about how we process personal data, please refer to our [Privacy Policy].
7. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in laws or our practices. The latest version will always be available on our website, with the "Effective Date" at the top indicating when it was last revised.
8. Contact Us
If you have questions or concerns about this Cookie Policy or our use of cookies, please contact us:
elevAIte Ltd.
Office 16th Floor
Parsonage Chambers
3 Parsonage
Manchester
United Kingdom M3 2HW
Email: [Insert Contact Email]

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors an customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much much more. 

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To learn more about this, check out our article “Creating a Privacy Policy”.